Question 1

What is TER?

Accepted Answer

What is TER?

TER is a digital token where each token represents 0.01 gram of .9999 Fine Gold. When you hold TER, you own an equivalent amount of physical gold held in custody by the Gelephu Mindfulness City Authority (GMCA).

What is the benefit of owning tokenised gold?

Which blockchain is TER on?

Is TER Gold 100% backed by physical gold?

Can I redeem TER for real gold?

Is TER regulated?

Question 2

What is the benefit of owning tokenised gold?

Accepted Answer

Each TER token represents real, fully allocated gold stored in secure, audited vaults. Tokenisation removes traditional barriers to gold ownership — no physical storage required, no geographic restrictions, and no high minimum investment.

Question 3

Which blockchain is TER on?

Accepted Answer

TER is issued as a SPL Token-2022 on the Solana blockchain.

Question 4

Is TER Gold 100% backed by physical gold?

Accepted Answer

Yes. Each TER token is backed 1:1 by physical gold at a ratio of 0.01 gram of .9999 Fine Gold per token.

Question 5

Can I redeem TER for real gold?

Accepted Answer

Yes. TER can be redeemed for physical gold via participating DFS outlets in Bhutan.

Question 6

Is TER regulated?

Accepted Answer

Yes. TER is issued by Gelephu Mindfulness City Authority (GMCA) and distributed exclusively by DK Bank, which is regulated by GMCA and the Royal Monetary Authority of Bhutan (RMA).

Question 7

How do I buy TER?

Accepted Answer

1. Open a DK Bank account
TER can only be purchased through TER Portal. To get started, you'll need a DK Bank account — download the DK Mobile App from your App Store and complete the onboarding to open one.

2. Log in to TER Portal
Once your DK account is active, log in to TER Portal using the same credentials.

3. Place a buy order
Go to the Buy & Sell page, enter the number of TER tokens you'd like, and confirm. The equivalent amount will be debited directly from your DK Bank account.

Question 8

What is the minimum purchase amount?

Accepted Answer

The minimum purchase is 1 TER token. You can buy using USD, INR and BTN.

Question 9

What is the maximum amount I can buy?

Accepted Answer

BTN purchases: Annual limit of 2,200 TER tokens.
USD purchases: No maximum limit.
INR purchases: No maximum limit.

Question 10

Do I need to deposit money before buying TER?

Accepted Answer

No — simply place a buy order on TER Portal and the amount will be debited directly from your DK Bank account.

Question 11

Is there a TER mobile app?

Accepted Answer

There is no separate TER app at this time. TER Portal is accessible via web browser.

Question 12

How do I sell TER?

Accepted Answer

Go to the Buy & Sell page on TER Portal, enter the number of tokens you'd like to sell, and confirm. Once your sell order is processed, the equivalent amount will be credited directly to your DK Bank account.

Question 13

Can I redeem TER for physical gold?

Accepted Answer

Yes. Physical gold redemption is available. Physical gold redemption is currently available only at participating DFS outlets within Bhutan.

Question 14

How can I redeem physical gold?

Accepted Answer

1. Log in to TER Portal and click Redeem
2. Enter the quantity of gold you want to redeem. The only redemption unit currently available is 20g (2,000 TER tokens).
3. Choose the DFS outlet you want to collect your gold from.
4. Click Proceed — you will receive a redemption code.
5. Bring your redemption code and the physical document ID registered with TER to your chosen DFS outlet to collect your gold.

Question 15

How many TER tokens do I need to redeem gold?

Accepted Answer

The required TER amount depends on the live redemption price at the time of your request. This will be clearly displayed before confirmation.

Question 16

When can I collect physical gold after redemption?

Accepted Answer

You have 1 month from the date of your redemption request to collect your gold from the DFS outlet.

Question 17

What fees apply when buying, selling, or redeeming TER?

Accepted Answer

Fees may vary depending on the transaction type:

Buying TER (minting): Currently waived
Selling TER for fiat: May include transaction or conversion fees
Physical gold redemption: Includes logistics, fulfillment, and redemption-related costs, reflected in the quoted price

All applicable costs are included in the final amount shown before confirmation.

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